PRIVACY POLICY

In order to achieve our goal of providing you with the highest quality in products and services, we have implemented the following policy to ensure that your personal information will be handled safely and securely. By accessing and using the ESPE website, you are consenting to the collection and use of your information in accordance with our privacy policy. We've posted this Policy to explain our collection practices and ensure you that your information will be collected in a responsible manner.

Please note that in order to keep up with the ever-changing Internet, our website will undergo constant changes. As a result, the privacy policy will most likely undergo some changes as well, and we encourage our customers to check on an ongoing basis to make sure they have full understanding of its features. Everyone's worried about their online security, so if there's any way we can accommodate your needs, please feel free to give us your feedback at info@espe.ca!

What We Do with the Information We Collect

"Personal Information" encompasses any information by which someone can be personally identified: name, address, number, billing information, credit information. We may collect this when you shop with us – online, through the phone, or information you give us in any other way.

If you participate in one of our promotions or questionnaires, we may ask for additional information, such as your age, interests and preferences. This information may be used by us as feedback to further improve our website design, product layout, customer service and promotional ideas.

How We Use the Information

Your personal information can be used in a variety of ways:

  • to complete your purchase transactions
  • to carry out the specific purpose/service as requested
  • to send out mail (ie. Catalogues)
  • to identify personal preferences which allow us to suggest other services/products that may be of interest to you
  • to improve the content, appearance and utility of our website
  • to provide you with better customer service through the collection of surveys and evaluations
  • to detect and protect you and ESPE against fraud, theft and other illegal activities

Who We Share the Information With

We may provide information to a select few third parties, through which the transactions are carefully monitored. Such third parties may have access to, store, and process your personal information but please be ensured that they are not authorized to use the information for any purposes other than to provide the contracted services on our behalf.

If required by law, we reserve the right to disclose any information in response to legal processes including law enforcement requests when it is needed to protect the safety and legal rights of the users of the site, ESPE or third parties.